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Rich Web Mail
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1 Technical Requirements
2 Accessing your Web Mail
3 Enabling/Disabling Rich Web Mail
4 Web Mail Features
5 Navigation Pane
6 Inbox
7 Address Book
8 Rich Web Mail Folders
9 Searching for Messages
10 Options
11 one_storage - New Feature

7 Address Book

In your address book you will find the contact details, such as email addresses, names, and phone numbers to contacts which you have added.   All services come with the default Personal Address Book.  However Business Mail has a Shared Address Book which contains shared contacts for that domain.


Address Book Page

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7.1    Accessing your Address Book
  1. Click on the Address Book button

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7.2    Selecting an Address Book

If you have Business Mail you may have more than one address book you can select between these by selecting this from the drop down menu. 

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7.3    Searching the Address Book

There are several features which allow you to search the address book based on the criteria entered.

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7.3.1    Using Find contacts
  1. Select the criteria from the drop down menu.
  2. Enter the text you would like to search for into the box
  3. Click on Find

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7.3.2    Using Browse by contacts
  1. Select the criteria from the drop down menu
  2. Select All or a letter from the list.

The list will now be sorted by selection.

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7.3.3    Sorting the address book
  1. Click on the link for the category you wish to sort your address book by

The list will sort automatically

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7.3.4    Selecting the number of contacts to list

You can adjust the number of contacts that will show up per page.

  1. Click on the List drop down menu located above the Mail Button
  2. Select the amount or all

The page will automatically load with the selected amount.

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7.3.5    Selecting list type

You can select the type of contacts that will be displayed on the page.

  1. Click on the Contact drop down menu
  2. Select the type
Rich Web Mail
The page will automatically load with the contact type

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7.4    Adding a New Contact
  1. Click the Addresses link.
  2. Click the New Contact button.
  3. In the Email Address(es) section, in the Primary: box, type the email address you wish to add.

Note: The email address is the only information required when adding a contact to the Address Book.  You may also add any additional information about your contact in the other optional fields.

  1. Click the Save Changes button.
  2. Click the Back to List button.

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7.5    Adding a New Group

You can create a single group name to send a message to several contacts at once.

  1. Click the New Groups link. Your current list of groups will appear.
  2. Click Add Entry from Address Book, and then click the Done button.
  3. In the Group Name field, type the name.
  4. Add Contacts to your group. The Contacts field will list all of the contacts in your Address Book. Click on the contact that you want to add to your group.
  5. To insert the contact into the Current Group Member field, click Add (Contact) to Group. Repeat the steps 5 and 6 to include all the contacts in your group.
  6. Click Add Group.
  7. Click Save Changes to take you back to your email.

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7.6    Importing Contacts

In order to import contacts into your address book, you will first have to export the contacts from a supported mail client. Once you have that file, you can add this to your Web Mail address book.

To import the address book:

  1. Select the application that exported the contacts
  2. Supported application list
    Microsoft Entourage for Mac OS (Tab-delimited text file)
    Eudora 5.x for Mac OS (CSV text file)
    Netscape Communicator 4.77 for Windows (CSV text file)
    Microsoft Outlook 2000-2003 for Windows (CSV text file)
    Microsoft Outlook Express for Windows (CSV text file)
    Yahoo! Export Format (CSV text file)

  3. Upload the file from the hard drive that contains the file
  4. Submit the file

Note:  Entries will only be imported once.  Duplicate or invalid entries will be ignored.

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7.7    Editing a Contact

From within Address Book:

  1. Under the Edit column, next to the contact you want to edit, click the Edit icon
  2. On the appropriate boxes, type the required changes, then click the Save Changes button

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7.8    Viewing a Contact

From within Address Book:

  1. Under the View column, next to the contact you want to view, click the View iconViewing a Contact.

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7.9    Deleting a Contact

From within Address Book:

  1. Under the Delete column, next to the contact you want to delete, click the Delete icon Deleting a Contact.
  2. A pop up will appear to confirm the deletion of this contact. Click OK to proceed.  Cancel to cancel the request.

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If you need assistance, please contact Customer Support:
800-588-3304   Support Email


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